← Craterio

Refund Policy

Last updated: 2026-09-25

If Craterio isn't working out for you, we'll refund your license within 14 days of purchase, no questions asked.

How to request one

Use the feedback form on the homepage with your order email or license key, or contact Paddle directly — since Paddle is the Merchant of Record for your purchase, they can also process the refund on their end. Either way reaches us; refunds are typically processed within a few business days.

After a refund

A refunded license key is deactivated and can no longer unlock the paid features of the app.

Questions about this policy can be sent via the feedback form on the Craterio homepage.